We are fully aware that sometimes you may change your mind about your purchase. If you change your mind before receiving your order, you only need to go to our website or the application and follow the following steps to cancel your order:
Login to My Account >My Orders >Select Order >Cancel Order, provided that the order has not been shipped yet. You can also contact our customer service number via chat service or ticket system to cancel your order, and we will do our best within reasonable limits to cancel it.
In case the order has already been shipped, you should contact our customer service to cancel, and we will treat the cancellation as a return.
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